LEGAL

Privacy Policy

At TSME-128D we respect your privacy. This policy describes what data we collect, how we use it, and your rights. Last updated: May 2026.

1. Data we collect

  • Uploaded files: CSV, JSON, Excel, TSV, Parquet. Processed in memory; raw file is not stored unless your plan includes history.
  • TSME metrics: coherence, entropy, anomaly, detected regime, domain contributions.
  • Operational logs: timestamp, IP, user ID, plan, number of variables, file size, response code.
  • Account data: email, name, contracted plan.

2. How we use data

  • Processing the requested analysis.
  • Generating reports and visualizations.
  • Service operation (authentication, billing, plan limits).
  • System improvement via aggregated and anonymized metrics.
  • Compliance with legal obligations and abuse prevention.

We do not sell or share your data with third parties for marketing purposes.

3. Security

  • TLS-encrypted connections in transit.
  • Rotating API keys with timing-safe verification.
  • Rate limiting and brute-force protection.
  • Security headers on all responses.

4. Data retention

  • FREE: up to 3 recent analyses, auto-deleted.
  • PROFESSIONAL / ENTERPRISE: unlimited history while plan is active.
  • Operational logs: 90 days.
  • Closed account: data deleted within 30 days.

5. Your rights

  • Access to the information we hold about you.
  • Correction of incorrect data.
  • Deletion of your account and data (right to be forgotten).
  • Portability: export your history in JSON/CSV.

6. Third-party services

  • Resendtransactional email delivery.
  • Neon (PostgreSQL)history storage.
  • Stripepayment processing.
  • Vercel / Railwayfrontend and backend hosting.

7. Analytical nature of the service

TSME-128D results are analytical and descriptive. They do not constitute guaranteed predictions or professional advice. Operational decisions are the user's sole responsibility.

8. Contact

Contact us to exercise your rights or resolve privacy questions.